On Jan 27, 2020, Newcastle University went live with SAP S/4HANA 1709. Completing the project, itself part of a much larger programme of work, has been the culmination of several years of planning and a massive, concerted team effort. Newcastle University has been an SAP customer since 1999. This ebook explores the SAP S/4HANA project scope (the ‘what’), the business case and motivation behind the implementation (the ‘why’), and the approach taken to deliver this project (the ‘how’).